mofakult

1) Introduction and Contact Information of the Data Controller

1.1

We are pleased that you are visiting our website and thank you for your interest. Below, we provide information about how we handle your personal data when you use our website. Personal data refers to any data that can be used to personally identify you.

1.2

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is mofakult GmbH, Turmstr. 5, 78467 Konstanz, Germany, Tel.: 0049 7531 71 73 170, Email: info@mofakult.de.

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

1.3

The controller has appointed a data protection officer, who can be reached as follows: DataCo GmbH, Sandstrasse 33, 80335 Munich, Germany, +49 89 7400 45840, www.dataguard.de.

2) Data Collection When Visiting Our Website

2.1

When you use our website for informational purposes only—that is, if you do not register or otherwise provide us with information—we collect only the data that your browser transmits to the website server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

The website you visited
Date and time of access
Amount of data sent in bytes
Source/referrer from which you accessed the page
Browser used
Operating system used
IP address used (if applicable: in anonymized form)

Processing is carried out in accordance with Art. 6(1)(f) of the GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be disclosed or used for any other purpose. However, we reserve the right to review the server log files retrospectively should there be concrete indications of unlawful use.

2.2

For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to us), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the “https://” prefix and the lock icon in your browser address bar.

3) Hosting & Content Delivery Network

3.1 Amazon Web Services

We use the system of the following provider to host our website and display its content: Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109, USA

All data collected on our website is processed on the provider’s servers. We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

For data transfers to the U.S., the provider has joined the EU-U.S. Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

3.2 AWS CloudFront

We use a content delivery network provided by the following provider: Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109, USA

This service enables us to deliver large media files such as graphics, page content, or scripts more quickly via a network of regionally distributed servers. Processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website in accordance with Art. 6(1)(f) GDPR. We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

4) Cookies

To make your visit to our website more engaging and to enable the use of certain features, we use cookies—small text files stored on your device. Some of these cookies are automatically deleted when you close your browser (so-called “session cookies”), while others remain on your device for a longer period and allow for the storage of page settings (so-called “persistent cookies”). In the latter case, you can find the storage duration in the overview of your web browser’s cookie settings.

If personal data is also processed by individual cookies we use, the processing is carried out in accordance with Art. 6(1)(b) GDPR either for the performance of the contract, pursuant to Art. 6(1)(a) GDPR in the event of consent, or pursuant to Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a user-friendly and effective design of the site visit.

You can configure your browser to be notified when cookies are set and decide individually whether to accept them, or to exclude the acceptance of cookies in specific cases or generally.

Please note that if you do not accept cookies, the functionality of our website may be limited.

Cookies we use:

Functional, necessary cookies

BEARER, c-expiry (mofakult Shop): These cookies store an authentication token (Bearer token) used to identify the logged-in user and maintain their session. They allow the user to access their account and perform actions in the online shop, such as adding items to the shopping cart, placing orders, or managing their account settings.
thx_guid, tmx_guid (CembraPay): These cookies contain unique identifiers used by CembraPay’s Threatmetrix service during checkout in our online store. They enable the detection and prevention of potential fraudulent activity, thereby ensuring the security of the payment process and the integrity of the shopping experience.
_GRECAPTCHA, NID (Google): These cookies are used by reCAPTCHA, a Google service, to prevent spam and malicious bots from interacting with your website. They are used to verify that the user is human before they can perform certain actions, such as submitting forms. This helps ensure the security and integrity of the website.
ts, X-pp-s, x-csrf-jwt, fn_dt, ddi, enforce_policy, LANG, cookie_prefs, tsrce, nsid, d id, ts c, 17_az, TLTSID, cookie_check (PayPal): During the payment process, PayPal uses various cookies to ensure smooth, secure transactions. Some are used for security and identity verification, while others collect device information and privacy preferences. Language settings, traffic, user ID, and data synchronization are also covered. These cookies aim to improve security, user experience, and privacy during the PayPal payment process.
_GRECAPTCHA, cookie_checksum, kdid (Klarna): When using the Klarna payment method, cookies are used to ensure a smooth and secure payment process. The "_GRECAPTCHA" cookie is used to prevent spam and malicious bots, while "cookie_checksum" and "kdid" help collect privacy preferences and technical information. These cookies work together to optimize security, user experience, and privacy during the Klarna payment process.
_fw_crm_v, _x_w, _x_m, _helpkit_session, helpdesk_node_session, user_credentials, wf_order, wf_order_type, wf_filter (Freshdesk): We use Freshdesk for live support and FAQs. These cookies serve various purposes, including user identification, organizing chat sessions, managing support information, authentication, and sorting and filtering tickets.

Cookies for statistics and market analysis

_ga, gid (Google): The _ga and _gid cookies are used by Google Analytics to gain insights into website usage and generate reports on visitor activity. These cookies collect information about pages visited, interactions, and time spent on the site. This helps website operators analyze user behavior, evaluate website performance, and make improvements. The information collected is used to gain aggregated statistical insights and optimize the overall user experience.
_uetsid, SRCHHPGUSR, _EDGE_S, SRCHD, SRCHUSR, SRCHUID, MUID (Bing): These cookies collect information about your interactions on Bing and its partner sites. They store data regarding your search queries, the search results pages you visit, and technical details of your browser session. This collected information is used to personalize your search experience on Bing by presenting you with more relevant search results and ads. Additionally, it enables the identification of your device and the tracking of your search activities across different sessions to provide tailored services and optimize the performance of Bing services.
_fbp, fr, tr (Facebook): used to customize user experiences. The _fbp cookie tracks website activities such as content views, shopping cart actions, and purchases. The fr cookie optimizes ads outside of Facebook using an encrypted user ID and browser information. The tr cookie measures the success of advertising campaigns, tracks conversions, and improves ad performance. Together, these cookies enable more precise targeting and analysis of advertising efforts.

5) Contact

5.1 Freshchat

This website uses a live chat system provided by the following vendor: Freshworks, Inc., 2950 S. Delaware Street, Suite 201, San Mateo, California 94403, USA

The processing of personal data transmitted via the chat takes place either pursuant to Art. 6(1)(b) GDPR, because it is necessary for the initiation or performance of a contract, or pursuant to Art. 6(1)(f) GDPR based on our legitimate interest in effectively supporting our website visitors. Your data transmitted in this manner will be deleted, subject to any conflicting statutory retention periods, once the matter in question has been conclusively resolved.

In addition, for the purpose of creating pseudonymized usage profiles using cookies, further information may be collected and analyzed; however, this information does not serve to identify you personally and is not merged with other data sets. If this information is personally identifiable, processing is carried out in accordance with Article 6(1)(f) of the GDPR based on our legitimate interest in the statistical analysis of user behavior for optimization purposes.

The setting of cookies can be prevented by adjusting your browser settings accordingly. However, this may limit the functionality of our website. You may object to the collection and storage of data for the purpose of creating a pseudonymized user profile at any time with future effect.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

5.2 Trusted Shops

For review reminders, we use the services of the following provider: Trusted Shops AG, Subbelrather Str. 15c, 50823 Cologne, Germany

We will only transmit your email address and, if applicable, other customer data to the provider based on your explicit consent pursuant to Art. 6(1)(a) GDPR so that the provider can contact you via email with a review reminder.

You may revoke your consent at any time with future effect by notifying us or the provider.

We are jointly responsible with the provider for the processing described above in accordance with Art. 26 GDPR. The agreement on joint responsibility can be viewed here: https://help.etrusted.com/hc/de/articles/4402587369105-Vertrag-%C3%BCber-die-gemeinsame-Verantwortlichkeit-nach-DSGVO

5.3 Google Calendar

To provide an online appointment booking function, we use the services of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transferred to: Google LLC, USA

For the purpose of scheduling appointments, in accordance with Art. 6(1)(b) GDPR, first and last name as well as email address (and, if applicable, the phone number, if a telephone appointment is requested) and, pursuant to Art. 6(1)(f) GDPR, based on our legitimate interest in effective customer management and efficient appointment scheduling, transmitted to the provider and stored there for the purpose of organizing the appointment.

After the appointment has taken place or after the agreed appointment period has expired, your data will be deleted by the provider.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

5.4 Freshdesk

To process customer inquiries, we use the email ticketing system provided by the following provider: Freshworks, Inc., 2950 S. Delaware Street, Suite 201, San Mateo, California 94403, USA

If you submit contact requests via email through our website, these are stored and organized in the ticketing system to enable chronological processing and improve the service experience. You can always view the current status of your request using the individually assigned ticket number.

For the organization and processing of inquiries, personal data is collected to the extent provided, but in any case including last name, first name, and email address; this data is transmitted to the provider, stored there, and accessed.

The legal basis for processing this data is our legitimate interest in the efficient organization of our customer service, in responding to your inquiry as quickly as possible, and in optimizing our service offerings in accordance with Article 6(1)(f) of the GDPR.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

5.5 WhatsApp Business

We offer you the option to contact us via the WhatsApp messaging service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called “Business Version” of WhatsApp.

If you contact us via WhatsApp in connection with a specific transaction (such as a completed order), we will store and use the mobile phone number you use on WhatsApp, as well as your first and last name (if provided), in accordance with Article 6(1)(b) of the GDPR to process and respond to your inquiry. On the same legal basis, we may ask you via WhatsApp to provide additional data (order number, customer number, address, or email address) so that we can assign your inquiry to a specific transaction.

If you use our WhatsApp contact for general inquiries (such as about our range of services, availability, or our website), we will store and use the mobile phone number you use on WhatsApp as well as—if provided – your first and last name in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in the efficient and timely provision of the requested information.

Your data will always be used solely to respond to your inquiry via WhatsApp. It will not be shared with third parties.

Please note that WhatsApp Business has access to the address book of the mobile device we use for this purpose and automatically transfers phone numbers stored in the address book to a server operated by the parent company Meta Platforms Inc. in the United States. To operate our WhatsApp Business account, we use a mobile device whose address book contains only the WhatsApp contact information of users who have contacted us via WhatsApp.

This ensures that every person whose WhatsApp contact details are stored in our address book has already consented to the transfer of their WhatsApp phone number from the address books of their chat contacts in accordance with Art. 6(1)(a) GDPR by accepting the WhatsApp Terms of Service when first using the app on their device. The transmission of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.

For information on the purpose and scope of data collection, as well as the further processing and use of data by WhatsApp, and your related rights and privacy settings, please refer to WhatsApp’s Privacy Policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy

In connection with the processing described above, data may be transferred to servers operated by Meta Platforms Inc. in the United States.

5.6

When you contact us (e.g., via the contact form or email), personal data is processed—exclusively for the purpose of handling and responding to your inquiry and only to the extent necessary for that purpose.

The legal basis for processing this data is our legitimate interest in responding to your inquiry pursuant to Art. 6(1)(f) GDPR. If your contact is aimed at entering into a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted if the circumstances indicate that the matter in question has been conclusively resolved and provided that no legal retention obligations preclude this.

6) Comment Function

When using the comment function on this website, in addition to your comment, information regarding the time the comment was created and the commenter name you selected will be stored and published on this website. Furthermore, your IP address is also logged and stored. This storage of the IP address is carried out for security reasons and in the event that the data subject infringes the rights of third parties through a submitted comment or posts unlawful content. We require your email address to contact you in the event that a third party objects to your published content as unlawful.

The legal basis for storing your data is Article 6(1)(b) and (f) of the GDPR. We reserve the right to delete comments if they are reported as unlawful by third parties.

7) Data Processing When Opening a Customer Account

In accordance with Article 6(1)(b) of the GDPR, personal data will continue to be collected and processed to the extent necessary if you provide it to us when opening a customer account. You can see which data is required for opening an account in the input fields of the corresponding form on our website.

You may delete your customer account at any time by sending a message to the controller’s address listed above. After your customer account is deleted, your data will be deleted provided that all contracts concluded in connection with it have been fully processed, no statutory retention periods preclude such deletion, and we no longer have a legitimate interest in continuing to store the data.

8) Use of Customer Data for Direct Marketing

8.1 Subscription to our email newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required to receive the newsletter is your email address. Providing additional data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive the newsletter once you have expressly confirmed your consent to receive it by clicking on a verification link sent to the email address you provided.

By activating the confirmation link, you grant us your consent to use your personal data in accordance with Art. 6(1)(a) GDPR. In doing so, we store your IP address as recorded by your Internet Service Provider (ISP), as well as the date and time of registration, to enable us to trace any potential misuse of your email address at a later date. The data we collect when you subscribe to the newsletter is used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the controller named at the beginning. Once you have unsubscribed, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this statement.

8.2 Sending the Email Newsletter to Existing Customers

If you provided us with your email address when purchasing goods or services, we reserve the right to periodically send you offers via email for similar goods or services from our product range, such as those you have already purchased. For this purpose, we are not required to obtain separate consent from you pursuant to Section 7(3) of the German Unfair Competition Act (UWG). Data processing in this regard is based solely on our legitimate interest in personalized direct marketing pursuant to Article 6(1)(f) of the GDPR. If you initially objected to the use of your email address for this purpose, we will not send you any emails.

You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with future effect by notifying the controller named at the beginning. You will only incur transmission costs according to the basic rates for this. Upon receipt of your objection, the use of your email address for advertising purposes will be discontinued immediately.

8.3 Amazon SES

Our email newsletters are sent via this provider: Amazon Web Services, Inc., 410 Terry Avenue North, Seattle WA 98109, USA

Based on our legitimate interest in effective and user-friendly newsletter marketing, we share the data you provided when subscribing to the newsletter with this provider in accordance with Art. 6(1)(f) GDPR so that they can handle the distribution of the newsletter on our behalf.

Subject to your express consent pursuant to Art. 6(1)(a) GDPR, the provider also conducts a statistical analysis of the success of newsletter campaigns using web beacons or tracking pixels in the sent emails, which can measure open rates and specific interactions with the newsletter’s content. In doing so, device information (e.g., time of access, IP address, browser type, and operating system) is also collected and analyzed, but not combined with other data sets.

You can revoke your consent to newsletter tracking at any time with future effect.

We have entered into a data processing agreement with the provider that protects the data of our website visitors and prohibits disclosure to third parties.

8.4 MailChimp

Our email newsletters are sent via this provider: The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

Based on our legitimate interest in effective and user-friendly newsletter marketing, we share the data you provide when signing up for the newsletter with this provider in accordance with Art. 6(1)(f) GDPR so that they can handle the distribution of the newsletter on our behalf.

Subject to your express consent pursuant to Article 6(1)(a) of the GDPR, the provider also conducts statistical performance analyses of newsletter campaigns using web beacons or tracking pixels in the emails sent, which can measure open rates and specific interactions with the newsletter’s content. In doing so, device information (e.g., time of access, IP address, browser type, and operating system) is also collected and analyzed, but not combined with other data sets.

You can revoke your consent to newsletter tracking at any time with future effect.

We have entered into a data processing agreement with the provider that protects the data of our website visitors and prohibits disclosure to third parties.

8.5 WhatsApp Newsletter

If you subscribe to our WhatsApp newsletter, we will regularly send you information about our offers via WhatsApp. The only mandatory information required to receive the newsletter is your mobile phone number.

To receive the newsletter, add the mobile number we provided to the address book on your mobile device and send us the message “Start” via WhatsApp. By sending this WhatsApp message, you give us your consent to use your personal data in accordance with Art. 6(1)(a) GDPR for the purpose of sending the newsletter. We will then add you to our newsletter distribution list.

The data we collect when you subscribe to the newsletter is processed exclusively for the purpose of sending you promotional communications via the newsletter. You can unsubscribe from the newsletter at any time by sending us the message “Stop” via WhatsApp. Once you have unsubscribed, your mobile phone number will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this statement.

To send our WhatsApp newsletter, we therefore use a mobile device whose address book contains only the WhatsApp contact information of our newsletter recipients. This ensures that every person whose WhatsApp contact details are stored in our address book has already consented to the transfer of their WhatsApp phone number from the address books of their chat contacts in accordance with Art. 6(1)(a) GDPR by accepting the WhatsApp Terms of Service when they first used the app on their device. The transmission of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.

In connection with the processing described above, data may be transferred to servers operated by Meta Platforms Inc. in the United States.

8.6 Email Notifications Regarding Product Availability

For items that are temporarily unavailable, you can sign up to receive email product availability notifications. In this case, we will send you a one-time email message regarding the availability of the item you have selected. The only required information for sending this notification is your email address. Providing additional data is voluntary and may be used to address you personally. For email delivery, we use the so-called double opt-in procedure, which ensures that you will only receive a notification once you have expressly confirmed your consent by clicking on a verification link sent to the email address you provided.

By activating the confirmation link, you grant us your consent to use your personal data in accordance with Art. 6(1)(a) GDPR. In doing so, we store your IP address as recorded by your Internet Service Provider (ISP), as well as the date and time of registration, to enable us to trace any potential misuse of your email address at a later date. The data we collect when you sign up for our email notification service regarding product availability is used strictly for the intended purpose.

You may unsubscribe from the availability notifications at any time by sending a message to the controller named at the beginning of this notice. Once you have unsubscribed, your email address will be immediately deleted from our mailing list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this notice.

9) Data Processing for Order Processing

9.1

To the extent necessary for contract fulfillment for delivery and payment purposes, the personal data we collect will be transferred to the contracted shipping company and the contracted financial institution in accordance with Art. 6(1)(b) GDPR.

If we are obligated to provide you with updates for goods containing digital elements or for digital products based on a corresponding contract, we will process the contact information you provided when placing your order (name, address, email address) to personally inform you, within the scope of our legal information obligations pursuant to Art. 6(1)(c) GDPR, via an appropriate communication channel (such as by mail or email) about upcoming updates within the period prescribed by law. Your contact details will be used strictly for the specific purpose of communicating updates we are obligated to provide and will be processed by us for this purpose only to the extent necessary for the respective information.

To process your order, we also work with the following service provider(s), who assist us in whole or in part with the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

9.2 Disclosure of Personal Data to Shipping Service Providers

GLS

We use the following provider as our shipping service provider: General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1–7, 36286 Neuenstein, Germany

We will disclose your email address and/or phone number to the provider in accordance with Art. 6(1)(a) GDPR prior to the delivery of the goods for the purpose of coordinating a delivery date or notifying you of the delivery, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery in accordance with Article 6(1)(b) of the GDPR, we will only disclose the recipient’s name and the delivery address to the provider. This disclosure is made only to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or a delivery notification is not possible.

Consent may be revoked at any time with future effect by contacting the controller named above or the provider.

Post CH

We use the following provider as our shipping service provider: Post CH (Swiss Post AG, Switzerland, Wankdorfallee 4, 3030 Bern)

We will share your email address and/or phone number with the provider prior to delivery of the goods for the purpose of coordinating a delivery date or providing a delivery notification, provided you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we will only share the recipient’s name and the delivery address with the provider. The transfer of data occurs only to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or a delivery notification is not possible. Consent may be revoked at any time with future effect by contacting the controller named above or the provider.

In the case of data transfer to the provider’s location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

notime

As a transport service provider, we use the following provider: notime (notime AG, Pfingstweidstrasse 60b, 8005 Zurich)

We will share your email address and/or phone number with the provider prior to delivery of the goods for the purpose of scheduling a delivery date or notifying you of the delivery, provided that you have given your express consent to this during the ordering process. Otherwise, we will only share the recipient’s name and the delivery address with the provider for the purpose of delivery. The data is only shared to the extent necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to provide a delivery notification. Consent may be revoked at any time with future effect by contacting the controller named above or the provider.

In the case of data transfer to the provider’s location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

9.3 Use of Payment Service Providers

Klarna

This website offers one or more online payment methods from the following provider: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden

If you select a payment method from this provider that requires you to pay in advance (such as credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency, and transaction number) as well as information about the contents of your order will be transferred to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data is transferred exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this purpose.

If you select a payment method where the provider makes an advance payment (such as purchase on account, installment purchase, or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, ZIP code, city, date of birth, email address, phone number, and, if applicable, details of an alternative payment method).

To safeguard our legitimate interest in determining the creditworthiness of our customers, we will forward this data to the provider in accordance with Art. 6(1)(f) GDPR for the purpose of a credit check. Based on the personal data you have provided, as well as additional data (such as shopping cart, invoice amount, order history, payment history), the provider assesses whether the payment option you have selected can be granted in light of payment and/or credit default risks.

In addition to the provider’s internal criteria pursuant to Article 6(1)(f) of the GDPR, identity and creditworthiness information from the following credit bureaus may also be taken into account when making a decision during the application review:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report may contain probability values (so-called score values). To the extent that score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical method. The calculation of the score values includes, among other things but not exclusively, address data.

You may object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for the contractual processing of payments.

Mollie

This website offers one or more online payment methods from the following provider: Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, Netherlands

If you select a payment method from this provider that requires you to pay in advance (such as credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency, and transaction number) as well as information about the contents of your order will be transmitted to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data is transferred exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this purpose.

PayPal

One or more online payment methods from the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you select a payment method from this provider that requires you to pay in advance, your payment details provided during the ordering process (including name, address, bank and payment card information, currency, and transaction number) as well as information about the contents of your order will be transferred to the provider in accordance with Article 6(1)(b) of the GDPR. In this case, your data is transferred exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this purpose.

If you select a payment method where we pay in advance, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, ZIP code, city, date of birth, email address, phone number, and, if applicable, details of an alternative payment method).

In such cases, to safeguard our legitimate interest in verifying your creditworthiness, we will forward this data to the provider in accordance with Article 6(1)(f) of the GDPR for the purpose of a credit check. Based on the personal data you have provided as well as additional data (such as shopping cart, invoice amount, order history, payment history), the provider assesses whether the payment method you have selected can be granted in light of payment and/or credit default risks.

The credit report may contain probability values (so-called score values). To the extent that score values are included in the credit report’s results, they are based on a scientifically recognized mathematical-statistical method. The calculation of the score values includes, among other things but not exclusively, address data.

TWINT

This website offers one or more online payment methods from the following provider: TWINT AG, Stauffacherstrasse 31, CH-8004 Zurich, Switzerland

If you select a payment method from the provider that requires you to pay in advance (such as credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency, and transaction number) as well as information about the contents of your order will be transmitted to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data is transferred exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this purpose.

An adequate level of data protection is ensured when data is transferred to the provider’s location.

Cembra Pay

One or more online payment methods from the following provider are available on this website: CembraPay AG, Bändliweg 20, 8048 Zurich, Switzerland

An adequate level of data protection is ensured when data is transferred to the provider’s location.

PostFinance

One or more online payment methods from the following provider are available on this website: PostFinance AG, MIngerstrasse 20, CH-3030 Bern, Switzerland.

An adequate level of data protection is ensured when data is transferred to the provider’s location.

9.4

We reserve the right to transfer your data to the debt collection service provider Intrum AG, Eschenstrasse 12, 8603 Schwerzenbach, Switzerland, if our payment claim has not been settled despite a prior reminder. In this case, the claim will be collected directly by the debt collection service provider.

The disclosure of your data serves the purpose of fulfilling the contract in accordance with Article 6(1)(b) of the GDPR, as well as safeguarding our legitimate interests—which prevail following a balancing of interests—in effectively asserting or enforcing our payment claim in accordance with Article 6(1)(f) of the GDPR.

9.5 Conducting credit checks

General Accounts Receivable and Collection Services

Should we provide advance performance (e.g., delivery on account), we reserve the right to conduct a credit check based on mathematical-statistical methods to safeguard our legitimate interest in determining our customers’ solvency. We transmit the personal data necessary for a credit check to the following service provider:

In connection with the upcoming purchase transaction, a credit check will be conducted by Intrum AG. The purpose of this credit check is to prevent credit defaults and fraud, and thus to avoid over-indebtedness or unjustified claims. The personal data required for this purpose, such as name, address, date of birth, and contact information (email, phone number), will be transmitted to Intrum AG. In addition, data from the Internet Protocol (IP address, proxy servers used, etc.) is collected using a script and transmitted to Intrum AG. Information regarding which personal data Intrum AG has stored can be requested from Intrum by submitting a request for information.

The credit report may contain probability values (so-called score values). To the extent that score values are included in the credit report, they are based on a scientifically recognized mathematical-statistical method. The calculation of the score values includes, among other things but not exclusively, address data. We use the result of the credit check regarding the statistical probability of default to decide whether to establish, execute, or terminate a contractual relationship.

You may object to this processing of your data at any time by sending a message to the data controller or to the aforementioned credit bureau. However, we may still be entitled to process your personal data if this is necessary for the contractual processing of payments.

10) Online Marketing

Google AdSense

This website uses Google AdSense, a web advertising service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google AdSense uses so-called cookies, which are text files stored on your computer that enable an analysis of your use of the website. In addition, Google AdSense also uses so-called "web beacons" (small invisible graphics) to collect information, through which simple actions such as visitor traffic on the website can be recorded, collected, and evaluated. The information generated by the cookie and/or web beacon (including your IP address) regarding your use of this website is generally transmitted to a Google server and stored there. This may also involve transmission to the servers of Google LLC in the United States.

Google uses the information obtained in this way to analyze your usage behavior with regard to AdSense ads. The IP address transmitted by your browser as part of Google AdSense is not merged with other Google data. The information collected by Google may be transferred to third parties if required by law and/or if third parties process this data on Google’s behalf. All processing described above, in particular the collection of information from the device you are using via cookies and/or web beacons, will only take place if you have given us your express consent in accordance with Art. 6(1)(a) GDPR. Without this consent, Google AdSense will not be used during your visit to the site.

You may revoke your consent at any time with future effect by deactivating this service in the “Cookie Consent Tool” provided on the website.

Google’s privacy policy can be viewed here: https://www.google.de/policies/privacy/

11) Web analytics services

11.1 Google Analytics 4

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which enables an analysis of your use of our website.

By default, Google Analytics 4 does not use cookies when you visit the website, unless you explicitly consent to cookies. Instead, information about your usage behavior is collected and processed via so-called pings (small data packets sent to the host of a device). This information includes your IP address, although Google truncates the last digits to prevent direct personal identification.

The information is transmitted to Google’s servers and processed there. This may also involve transfers to Google LLC, which is based in the United States.

Google uses the collected information on our behalf to evaluate your use of the website, compile reports on website activity for us, and provide other services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics and truncated is not merged with other data from Google. The data collected through the use of Google Analytics 4 is stored for a period of two months and then deleted.

All processing described above, including data transmission via “pings” and the possible setting of Google Analytics cookies, takes place only if you have given us your explicit consent in accordance with Art. 6(1)(a) GDPR.

Without your consent, Google Analytics 4 will not be used during your visit to the site. You may revoke your consent at any time with future effect. To exercise your right of revocation, please deactivate this service using the “Cookie Consent Tool” provided on the website.

We have entered into a data processing agreement with Google that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

Further legal information regarding Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de, and https://policies.google.com/technologies/partner-sites

Demographic Features

Google Analytics 4 uses the special “demographic characteristics” feature and can use it to generate statistics that provide insights into the age, gender, and interests of website visitors. This is done by analyzing advertising and information from third-party providers. This allows target groups to be identified for marketing activities. However, the collected data cannot be attributed to any specific individual and is deleted after being stored for a period of two months.

Google Signals

As an extension to Google Analytics 4, Google Signals may be used on this website to generate cross-device reports. If you have enabled personalized ads and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6(1)(a) GDPR, analyze your usage behavior across devices and create database models, including those related to cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can disable the "Personalized ads" feature in your Google Account settings. To do so, follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de For more information about Google Signals, visit the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs

As an extension to Google Analytics 4, the "UserIDs" feature can be used on this website. If you have consented to the use of Google Analytics 4 pursuant to Art. 6(1)(a) GDPR, have set up an account on this website, and log in to this account on various devices, your activities, including conversions, can be analyzed across devices.

11.2 ABlyft

This website uses the web analytics service provided by the following company: Conversion Expert GmbH, Zeppelinring 52, 24146 Kiel

The service enables a statistical analysis of how users interact with new features and content on the website by displaying test versions to specific user groups. This allows us to determine which versions users prefer, with the aim of improving the appeal of our website. To do this, the service uses cookies—small text files stored on your device that enable an analysis of your website usage. The information collected by cookies regarding your use of the website is generally transmitted to a server operated by the provider, where it is stored and processed.

All processing described above, in particular the setting of cookies for the storage and retrieval of information on the device you use to access the website, takes place only if you have given us your explicit consent in accordance with Art. 6(1)(a) GDPR. Without your consent, the service will not be used while you are using the website. You may revoke your consent at any time with future effect. To exercise your right of revocation, please deactivate this service using the “Cookie Consent Tool” provided on the website.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

11.3 Google Tag Manager

This website uses “Google Tag Manager,” a service provided by the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: “Google”).

Google Tag Manager provides a technical foundation for bundling various web applications, including tracking and analytics services, and for calibrating, controlling, and conditioning them via a unified user interface. Google Tag Manager itself does not store any information on users’ devices or read such information. Nor does the service perform any independent data analysis. However, when you visit a page, Google Tag Manager transmits your IP address to Google, where it may be stored. Transmission to servers operated by Google LLC. in the United States is also possible.

This processing is carried out only if you have given us your explicit consent in accordance with Art. 6(1)(a) GDPR. Without this consent, Google Tag Manager will not be used during your visit to the site. You may revoke your consent at any time with future effect. To exercise your right of revocation, please deactivate this service using the “Cookie Consent Tool” provided on the website.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

Further legal information regarding Google Tag Manager can be found at https://policies.google.com/privacy?hl=de&gl=de.

11.4 Hotjar

This website uses the web analytics service provided by the following provider: Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta.

Using cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymized visitor data, including information about the device used, such as the IP address and browser information, in order to evaluate it for statistical analyses of usage behavior on our website and to create pseudonymized usage profiles. Among other things, this enables the analysis of movement patterns (so-called heatmaps), which show the duration of page visits as well as interactions with page content (e.g., text entries, scrolling, clicks, and mouse-overs). Pseudonymization fundamentally precludes direct personal identification. There is no merging with personally identifiable data collected in other ways.

All processing described above, in particular the reading or storage of information on the device used, is carried out only if you have given us your explicit consent in accordance with Art. 6(1)(a) GDPR. You may revoke your consent at any time with future effect by deactivating this service in the “Cookie Consent Tool” provided on the website.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

12) Retargeting/Remarketing and Conversion Tracking

12.1 Meta Pixel with Extended Data Matching

Within our online offering, we use the “Meta Pixel” service from the following provider in extended data matching mode: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Meta”).

If you click on an advertisement we have placed on Facebook or Instagram, "Meta Pixel" adds a parameter to the URL of our linked page. This URL parameter is then stored in your browser via a cookie set by our linked page itself after the redirect. In addition, this cookie collects specific customer data, such as your email address, which we collect on our website linked to the Facebook or Instagram ad during processes such as purchase transactions, account logins, or registrations (extended data matching). The cookie is then read, enabling the transmission of the data—including your specific customer data—to Meta.

We use "Meta Pixel" with extended data matching to make our advertisements (so-called "Ads") on Facebook and/or Instagram more effective and to ensure that they align with your interests or exhibit certain characteristics (e.g., interests in specific topics or products, which are determined based on the websites visited), which we transmit to Meta (so-called "Custom Audiences").

In addition, we analyze the effectiveness of our ads by tracking whether users were redirected to our website after clicking on an ad (conversion). Compared to the standard version of "Meta Pixel," the extended data matching feature helps us better measure the effectiveness of our advertising campaigns by capturing more attributed conversions.

All transmitted data is stored and processed by Meta so that it can be associated with the respective user profile and Meta can use the data for its own advertising purposes in accordance with Meta’s Data Use Guidelines (https://www.facebook.com/about/privacy/). The data may enable Meta and its partners to serve ads on and off Facebook.

All processing described above, in particular the setting of cookies to read information on the device you are using, is carried out only if you have given us your explicit consent in accordance with Art. 6(1)(a) GDPR. You may revoke your consent at any time with future effect by deactivating this service in the “Cookie Consent Tool” provided on the website.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

The information generated by Meta is generally transmitted to a Meta server and stored there; in this context, it may also be transferred to servers of Meta Platforms Inc. in the United States.

12.2 Google Ads Remarketing

This website uses retargeting technology from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

For this purpose, Google places a cookie in your browser that automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you have visited. Any further data processing only takes place if you have consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalize the ads you see on the web. In this case, if you are logged into Google while visiting our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing. To do this, Google temporarily links your personal data with Google Analytics data to form audiences. When using Google Ads Remarketing, personal data may also be transferred to the servers of Google LLC in the United States.

All processing described above, in particular the setting of cookies to read information on the device you are using, is carried out only if you have given us your explicit consent in accordance with Art. 6(1)(a) GDPR. Without this consent, retargeting technology will not be used during your visit to the site.

You may revoke your consent at any time with future effect. To exercise your right of revocation, please deactivate this service using the “Cookie Consent Tool” provided on the website.

For data transfers to the United States, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

Details on the processing initiated by Google and Google’s handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

Further information on Google’s privacy policies can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

12.3 Google Ads Conversion Tracking

This website uses the online advertising program "Google Ads" and, as part of Google Ads, conversion tracking provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

We use Google Ads to draw attention to our attractive offers on external websites using advertising materials (so-called Google AdWords). We can determine the success of individual advertising measures based on the data from the advertising campaigns. Our goal is to show you ads that are of interest to you, make our website more appealing to you, and ensure a fair calculation of the advertising costs incurred.

The conversion tracking cookie is set when you click on a Google Ads ad. Cookies are small text files that are stored on your device. These cookies typically expire after 30 days and are not used for personal identification. If you visit certain pages on this website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across the websites of Google Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

When using Google Ads, personal data may also be transmitted to the servers of Google LLC in the United States.

Details regarding the processing triggered by Google Ads conversion tracking and Google’s handling of website data can be found here: https://policies.google.com/technologies/partner-sites

All processing described above, in particular the setting of cookies to read information on the device used, is carried out only if you have given us your explicit consent in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time with future effect by deactivating this service in the “Cookie Consent Tool” provided on the website.

You can also permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the Google browser plug-in available at the following link: https://support.google.com/My-Ad-Center-Help/answer/12155656?hl=de

To target users whose data we have received in the context of business or business-like relationships with even more relevant advertising, we use a customer matching feature within Google Ads. To do this, we electronically transmit one or more files containing aggregated customer data (primarily email addresses and phone numbers) to Google. Google does not have access to plaintext data; instead, it automatically encrypts the information in the customer files during the transmission process using a special algorithm. Google can then use the encrypted information solely to associate it with existing Google accounts that the data subjects have set up. This enables the display of personalized advertising across all Google services linked to the respective Google account.

Customer data is transmitted to Google only if you have given us your explicit consent in accordance with Art. 6(1)(a) GDPR. You may revoke this consent at any time with future effect. Further information on Google’s data protection measures regarding the customer matching feature can be found here: https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182 Google’s privacy policy can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

12.4 Google Ads Conversion Tracking Without Cookies

This website uses the online advertising program "Google Ads" and, as part of Google Ads, the conversion tracking service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

We use Google Ads to draw attention to our attractive offers on external websites using advertising materials (so-called Google AdWords). Based on the data from the advertising campaigns, we can determine how successful the individual advertising measures are. Our goal is to show you ads that are of interest to you, make our website more interesting for you, and ensure a fair calculation of the advertising costs incurred.

This website uses Google Ads Conversion Tracking exclusively without the use of cookies, which means that the service does not set cookies on your device at any time.

Instead, your browser’s local storage is used to store a unique ID assigned by Google, which enables an analysis of your use of the website. For this purpose, certain user information is processed via the ID.

The ID is set when you click on a Google Ads ad. If you visit certain pages on this website, Google and we can recognize that you clicked on the ad and were redirected to that page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across the websites of Google Ads customers. The information collected in this way is used to generate conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag.

However, we do not receive any information that can be used to personally identify users. When using Google Ads, personal data may also be transmitted to the servers of Google LLC in the United States. Details regarding the processing triggered by Google Ads conversion tracking and Google’s handling of website data can be found here: https://policies.google.com/technologies/partner-sites

If the collected information is personally identifiable, processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in the statistical evaluation of the success of our advertising campaigns. Google’s privacy policy can be viewed here: https://www.google.de/policies/privacy/

12.5 TikTok Pixel

This website uses conversion tracking technology from the following provider: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland.

If you arrived at our website via an advertisement on the provider’s domain, the success of the advertisement can be tracked using cookies and/or comparable technologies (tracking pixels, web beacons, pings, or HTTP requests).

To this end, the tracking technology reads certain device and browser information, including your IP address if applicable, to record and evaluate user actions predefined by us (e.g., completed transactions, leads, search queries on the website, visits to product pages). This enables us to generate statistics on user behavior on our website following a redirect from an advertisement, which we use to optimize our offerings.

All processing described above, in particular the setting of cookies to read information on the device used, is carried out only if you have given us your explicit consent in accordance with Art. 6(1)(a) GDPR. You may revoke your consent at any time with future effect by deactivating this service in the “Cookie Consent Tool” provided on the website.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

13) Website Features

13.1 Facebook Plugins

Our website uses plugins from the social network of the following provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

These plugins enable direct interaction with content on the social network.

To enhance the protection of your data when you visit our website, the plugins are initially disabled and integrated into the page using a so-called “2-click” or “Shariff” solution.

This integration ensures that when you visit a page on our website that contains such plugins, no connection is yet established with the provider’s servers.

Only when you activate the plugins and thereby give your consent to the data transfer in accordance with Art. 6(1)(a) GDPR does your browser establish a direct connection to the provider’s servers. In this process, regardless of whether you are logged into an existing user profile, certain information about the device you are using (including your IP address), your browser, and your browsing history is transmitted to the provider and may be further processed there.

If you are logged into an existing user profile on the provider’s social network, information about interactions carried out via the plugins will also be published there and displayed to your contacts. You can revoke your consent at any time by deactivating the activated plugin by clicking on it again. However, the revocation has no effect on the data that has already been transferred to the provider.

Data may also be transferred to: Meta Platforms Inc., USA.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.

13.2 Instagram Plugins

Our website uses plugins from the social network of the following provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

These plugins enable direct interaction with content on the social network.

To enhance the protection of your data when visiting our website, the plugins are initially deactivated and integrated into the page using a so-called “2-click” or “Shariff” solution.

This integration ensures that when you visit a page on our website that contains such plugins, no connection is yet established with the provider’s servers.

You can revoke your consent at any time by deactivating the activated plugin by clicking on it again. However, the revocation has no effect on the data that has already been transmitted to the provider.

Data may also be transferred to: Meta Platforms Inc., USA.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

13.3 YouTube

This website uses plugins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transferred to: Google LLC, USA

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the provider’s servers to load the plugin. In doing so, certain information, including your IP address, is transmitted to the provider.

If playback of embedded videos is initiated via the plugin, the provider also uses cookies to collect information about user behavior, generate playback statistics, and prevent abusive behavior.

If you are logged into a user account with the provider during your visit to the site, your data will be directly associated with your account when you click on a video. If you do not wish for this association with your account, you must log out before clicking the play button.

All of the aforementioned processing activities, in particular the setting of cookies to read information from the device you are using, are carried out only if you have given us your explicit consent in accordance with Art. 6(1)(a) GDPR. You may revoke the consent you have given at any time with future effect by deactivating this service via the “Cookie Consent Tool” provided on the website.

13.4 Apple Single Sign-On

On our website, we provide a single sign-on feature from the following provider: Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland.

If you have an account with the provider, you can use these account credentials to create a user account or register on our website.

When you visit this site, this login feature may establish a direct connection between your browser and the provider’s servers, even if you do not have an account with the provider or are not logged into one. This informs the provider that you have visited our site. The information collected in this regard (including your IP address, if applicable) is transmitted directly from your browser to a server of the provider and stored there. However, the information is not used to personally identify you and is not shared with third parties.

These data processing operations are carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in a user-friendly and interactive design of our online presence.

If you click the sign-up button to register on our website using your account details with the provider, the provider will transmit the general and publicly accessible information stored in your account (user ID, name, address, email address, age, and gender) to us exclusively on the basis of your explicit consent pursuant to Article 6(1)(a) of the GDPR.

We store and use the data transmitted by the provider to set up a user account with the necessary information (title, first name, last name, address details, country, email address, date of birth), provided you have shared this information with the provider. Conversely, based on your consent, data (e.g., information about your browsing or purchasing behavior) may be transferred by us to your account with the provider.

The consent granted may be revoked at any time with future effect by notifying us.

13.5 Google Sign-In

On our website, we provide a single sign-on feature from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

In addition to data being transferred to the provider’s location mentioned above, data may also be transferred to: Google LLC, USA.

If you have an account with the provider, you can use these account credentials to create a user account or register on our website.

When visiting this site, this login feature can establish a direct connection between your browser and the provider’s servers, even if you do not have an account with the provider or are not logged into one. This informs the provider that you have visited our site. The information collected in this context (including your IP address, if applicable) is transmitted directly from your browser to a server of the provider and stored there. However, the information is not used to personally identify you and is not shared with third parties.

These data processing operations are carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in a user-friendly and interactive design of our online presence.

If you click the "Sign Up" button to register on our website using your account details with the provider, the provider will transmit the general and publicly available information stored in your account (user ID, name, address, email address, age, and gender) to us solely on the basis of your explicit consent in accordance with Article 6(1)(a) of the GDPR.

We store and use the data transmitted by the provider to set up a user account with the necessary information (title, first name, last name, address, country, email address, date of birth), provided you have shared this information with the provider. Conversely, based on your consent, data (e.g., information about your browsing or purchasing behavior) may be transferred by us to your account with the provider.

The consent you have given may be revoked at any time with future effect by notifying us.

You can find further information on Google’s data protection here: https://business.safety.google/intl/de/privacy/

13.6 Google Reviews PRO

Graphical elements from the following provider are integrated into our website to display external customer reviews: MARKET PUSH APPS S.R.L., Str. Costesti No. 66 E, Costesti 337327, Romania

When you visit a page on our website that contains such graphic elements, your browser establishes a direct connection to the provider’s servers to load the elements properly. In doing so, certain browser information, including your IP address, is transmitted to the provider.

If personal data is also processed in this process, this is done in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in the optimal marketing of our offerings and the appealing design of our website.

13.7 Trusted Shops Trustbadge

Graphic elements from the following provider are integrated into our website to display external customer reviews and/or an externally awarded seal of approval: Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne, Germany.

If personal data is processed in the process, this is done in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in the optimal marketing of our offerings and the appealing design of our website.

In the event of an online order with us, further processing may take place.

Depending on your explicit consent pursuant to Art. 6(1)(a) GDPR via the Trustbadge, your order information (order total, order number, and, if applicable, the purchased product) as well as your email address will be transmitted in encrypted form to the provider to verify an existing registration for the provider’s services (in particular “Buyer Protection”) and, if necessary, to enable a new registration.

In the event that an existing registration is identified or in the event of a new registration with the provider for its services (in particular Buyer Protection), your order information (order total, order number, purchased product) as well as your email address will be transmitted to the provider and further processed by the provider in accordance with the contractual agreement with the provider pursuant to Art. 6(1)(b) GDPR in order to provide the services (in particular Buyer Protection).

We are jointly responsible with the provider for the processing described above in accordance with Article 26 of the GDPR. The agreement on joint responsibility can be viewed here: https://help.etrusted.com/hc/de/articles/23970817960082

13.8 Google Maps

This website uses an online map service provided by the following provider: Google Maps (API) by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

Google Maps is a web service for displaying interactive (map) maps to visually present geographic information. By using this service, our location is displayed to you, making it easier for you to find us.

As soon as you access the subpages on which the Google Maps map is embedded, information about your use of our website (such as your IP address) is transmitted to Google’s servers and stored there; this may also involve a transfer to the servers of Google LLC in the United States. This occurs regardless of whether Google provides a user account through which you are logged in or whether a user account exists. If you are logged in to Google, your data will be directly associated with your account. If you do not wish for this association with your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and analyzes them.

The collection, storage, and analysis are carried out in accordance with Art. 6(1)(f) GDPR based on Google’s legitimate interest in displaying personalized advertising, conducting market research, and/or designing Google websites to meet user needs. You have the right to object to the creation of these user profiles, in which case you must contact Google to exercise this right. If you do not consent to the future transmission of your data to Google in connection with the use of Google Maps, you also have the option to completely disable the Google Maps web service by turning off JavaScript in your browser. Google Maps and, consequently, the map display on this website will then not be available for use.

To the extent required by law, we have obtained your consent for the processing of your data described above in accordance with Art. 6(1)(a) GDPR. You may revoke your consent at any time with future effect. To exercise your right to revoke consent, please follow the procedure for objecting described above.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/de/privacy/

13.9 Google Maps API

To enable real-time verification of certain entries in the address form of our online store’s ordering process for input errors, we use the services of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

Data may also be transferred to: Google LLC, USA.

The provider validates the entered address, verifies the spelling, and supplements any missing data if necessary. In the case of ambiguous addresses, correct alternative suggestions are displayed. For this purpose, the address data you enter is transmitted to the provider, stored there, and evaluated.

This processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in the proper collection of the customer’s correct address data to ensure the conscientious fulfillment of our contractual delivery obligations and to prevent issues with contract execution.

The provider processes the relevant data separately, does not merge it with other data sets, and deletes it as soon as its status or correctness has been confirmed, but no later than 30 days.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/de/privacy/

13.10 Google Web Fonts

This site uses so-called web fonts from the following provider to ensure consistent font display: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

When you visit a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly and establishes a direct connection to the provider’s servers. In doing so, certain browser information, including your IP address, is transmitted to the provider.

Data may also be transmitted to: Google LLC, USA

The processing of personal data in connection with establishing a connection with the font provider is only carried out if you have given us your explicit consent to do so in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time with future effect by deactivating this service via the “Cookie Consent Tool” provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.

13.11 Google reCAPTCHA

On this website, we use the CAPTCHA service provided by the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

Data may also be transferred to: Google LLC, USA. For the visual design of the CAPTCHA window, Google uses fonts downloaded from the internet. No further information beyond what is already transmitted to Google via the ReCAPTCHA functionality is processed in this context.

The service checks whether an input is made by a natural person or abusively through machine and automated processing, and blocks spam, DDoS attacks, and similar automated malicious access. To ensure that an action is performed by a human and not by an automated bot, the provider collects the IP address of the end device used, identification data of the browser and operating system type used, as well as the date and duration of the visit, and transmits this information to the provider’s servers for evaluation. Cookies may be used for this purpose, i.e., small text files stored in the end device’s browser.

If the processing described above is based on cookies, these are only set if you have given us your explicit consent to do so in accordance with Art. 6(1)(a) GDPR. You may revoke your consent at any time with future effect by deactivating this service in the “Cookie Consent Tool” provided on the website.

If the processing described above is carried out without the use of cookies, the legal basis is our legitimate interest in establishing individual responsibility on the internet and preventing misuse and spam in accordance with Article 6(1)(f) of the GDPR.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

You can find further information on Google’s privacy policy here: https://business.safety.google/intl/de/privacy/

13.12 Google Customer Reviews (formerly Google Certified Merchant Program)

We collaborate with Google as part of the “Google Customer Reviews” program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This program allows us to collect customer reviews from users of our website. After making a purchase on our website, you will be asked if you would like to participate in an email survey from Google.

If you give your consent in accordance with Art. 6(1)(a) GDPR, we will transmit your email address to Google. You will receive an email from Google Customer Reviews asking you to rate your shopping experience on our website. The review you submit will then be aggregated with our other reviews and displayed in our Google Customer Reviews logo as well as in our Merchant Center dashboard. Additionally, your review will be used for Google Merchant Reviews. As part of the use of Google Customer Reviews, personal data may also be transferred to the servers of Google LLC in the United States.

You may revoke your consent at any time by sending a message to the data controller or to Google.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/de/privacy/

13.13 Google Forms

We use the services of the following provider to conduct surveys or for online forms: Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland

In addition to data being transferred to the provider’s location mentioned above, data may also be transferred to: Google LLC, USA

The provider enables us to design and evaluate surveys and online forms. In addition to the personal data you enter into the forms, information about your operating system, browser, date and time of your visit, referrer URL, and your IP address is also collected, transmitted to the provider, and stored on the provider’s servers.

The information you enter into the forms is stored in a password-protected manner to ensure that third-party access is prevented and that only we can evaluate the data for the purpose specified in the respective form.

When processing personal data necessary to fulfill a contract with you (this also applies to processing operations necessary to carry out pre-contractual measures), Article 6(1)(b) of the GDPR serves as the legal basis. If you have given us your consent to process your data, the processing is based on Article 6(1)(a) of the GDPR. Consent that has been given may be revoked at any time with future effect.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

13.14 Typeform

We use the services of the following provider to conduct surveys or for online forms: TYPEFORM SL, Carrer de Can Rabia 3-5, 4th Floor, 08017 Barcelona, Spain,

This provider enables us to design and evaluate surveys and online forms. In addition to the personal data you enter into the forms, information about your operating system, browser, date and time of your visit, referrer URL, and your IP address is also collected, transmitted to the provider, and stored on the provider’s servers.

We have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

13.15 minubo

For the internal visualization of business transactions and for user-defined analyses of business processes, we use the “minubo” service provided by minubo GmbH, Schwanenwik 24, 22087 Hamburg, Germany. Where applicable, personal customer data may be subject to visualization and analysis processes and may be processed by minubo for this purpose. In this case, minubo processes personal data as a data processor bound by instructions in accordance with Art. 28 of the GDPR and has contractually committed to us to protect this data in accordance with legal requirements.

To this end, minubo uses state-of-the-art encryption methods and ensures that data processing procedures take place exclusively in data centers within the EU.

13.16 Applications for Job Postings via Email

On our website, we list currently vacant positions in a separate section, for which you can apply by email to the provided contact address.

Applicants must provide all personal data necessary for a thorough evaluation, including general information such as name, address, and contact details, as well as performance-related documentation and, if applicable, health-related information. Details regarding the application can be found in the job posting.

Upon receipt of the application via email, the data will be stored and evaluated solely for the purpose of processing the application. If we have any questions, we will contact the applicant via the email address or phone number provided. Processing is based on Article 6(1)(b) of the GDPR (or Section 26(1) of the BDSG), under which the application process is considered the initiation of an employment contract.

To the extent that special categories of personal data within the meaning of Article 9(1) of the GDPR (e.g., health data such as information regarding severe disability status), processing is carried out in accordance with Article 9(2)(b) of the GDPR so that we may exercise the rights arising from labor law and the law on social security and social protection and fulfill our obligations in this regard.

Cumulatively or alternatively, the processing of special categories of data may also be based on Article 9(1)(h) of the GDPR if it is carried out for the purposes of preventive healthcare or occupational medicine, for the assessment of the applicant’s fitness for work, for medical diagnosis, care, or treatment in the health or social sector, or for the administration of systems and services in the health or social sector.

If the applicant is not selected or withdraws their application prematurely, the data they submitted, as well as all electronic correspondence, including the application email, will be deleted no later than 6 months after a corresponding notification. This period is determined by our legitimate interest in answering any follow-up questions regarding the application and, if necessary, in fulfilling our obligations to provide evidence under the regulations on the equal treatment of applicants.

In the event of a successful application, the data provided will be processed on the basis of Art. 6(1)(b) GDPR (in the case of processing in Germany in conjunction with § 26(1) BDSG) for the purpose of carrying out the employment relationship.

14) Tools and Miscellaneous

14.1 - bexio

For accounting purposes, we use the cloud-based accounting software service provided by the following provider: bexio AG, Alte Jonastrasse 24, 8640 Rapperswil-Jona, Switzerland

The provider processes incoming and outgoing invoices as well as, where applicable, our company’s bank transactions in order to automatically record invoices, match them to transactions, and use this data to generate financial accounting records in a semi-automated process.

To the extent that personal data is processed in this context, such processing is based on our legitimate interest in the efficient organization and documentation of our business operations pursuant to Article 6(1)(f) of the GDPR.

When data is transferred to the provider’s location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

14.2 Cookie Consent Tool

This website uses a so-called “Cookie Consent Tool” to obtain valid user consent for cookies and cookie-based applications that require consent. The “Cookie Consent Tool” is displayed to you when you visit the page in the form of an interactive user interface, where you can grant consent for specific cookies and/or cookie-based applications by checking the appropriate boxes. When using the tool, all cookies/services requiring consent are loaded only if you grant the corresponding consent by checking the boxes. This ensures that such cookies are set on your device only if consent has been granted.

The tool sets technically necessary cookies to save your cookie preferences. Personal user data is generally not processed in this process.

If, in individual cases, the storage, assigning, or logging cookie settings, this is done in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in legally compliant, user-specific, and user-friendly consent management for cookies and, consequently, in the legally compliant design of our website.

A further legal basis for the processing is Art. 6(1)(c) GDPR. As the controller, we are subject to the legal obligation to make the use of technically non-essential cookies contingent upon the user’s consent.

Where necessary, we have entered into a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

You can find further information about the operator and the settings options for the cookie consent tool directly in the corresponding user interface on our website.

14.3 Elasticsearch

This website uses the search technology service of the following provider: ELASTIC, 800 West El Camino Real, Suite 350, Mountain View, California 94040, USA.

To provide the search function for articles via the search field, as well as for navigation and filtering, the provider collects and stores certain user information (such as the user or session ID) in anonymized form.

To the extent that personal data is also processed in this context, the processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in providing a fault-tolerant search for articles and, consequently, in the optimal marketing of our offerings.

For the transfer of data to the U.S., the provider relies on the European Commission’s Standard Contractual Clauses, which are intended to ensure compliance with European data protection standards.

14.4 Sentry

This website uses a service for the automatic transmission of error reports from the following provider: Functional Software Inc., 45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA

In the event of technical complications or functional impairments related to the operation of the website, the service sends automatic error reports to the provider containing information about the respective error source and its origin. Both server information and usage parameters such as the IP address, the browser used, timestamps, and the accessed URL are transmitted.

Depending on the source of the error, error reports may also contain additional personal customer data that we have collected and stored in the course of concluding contracts (in particular first and last name, address, email address). This is always possible if the error occurs in connection with software-based processing of customer data.

If the information transmitted in this manner also includes personal data, processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in an efficient analysis of the causes of errors to improve the reliability and functionality of our website.

14.5 Channable

This website uses Channable, an online marketing tool provided by ProductImpulse BV, Kromme Nieuwegracht 66, 3512 HL Utrecht, Netherlands. Use is based on Article 6(1)(f) of the GDPR. Channable uses so-called cookies, which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie regarding your use of the website—such as browser type/version, referrer URL (the previously visited page), hostname of the accessing computer (IP address), and time of the server request—is generally transmitted to a Channable server in Germany and stored there. The IP address transmitted by your browser to Channable is not combined with other data held by Channable. Furthermore, Channable temporarily stores the IP address only for a short period (usually a maximum of 24 hours) and then anonymizes it. This temporary storage is used exclusively to detect potential click fraud (bot detection).

On behalf of the operator of this website, Channable will use this information to evaluate the performance of connected online marketing channels such as idealo.de or Google Shopping. You can prevent the storage of cookies by adjusting your browser settings accordingly. However, we would like to point out that in this case, you may not be able to use all features of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Channable, as well as the processing of this data by Channable, by using the opt-out option available at the following link: www.channelpilot.de/optout. In this case, an opt-out cookie will be set to prevent the future collection of your data when you visit this website. The opt-out cookie applies only to the most recently used browser. If you delete the cookies in this browser, you will need to set the opt-out cookie again.

For more information on data protection in connection with Channable, please visit https://www.channable.com/privacy-policy

To the extent required by law, we have obtained your consent to the processing of your data described above in accordance with Art. 6(1)(a) GDPR. You may revoke your consent at any time with future effect. To exercise your right to revoke consent, please follow the procedure described above for submitting an objection.

15) Rights of the Data Subject

15.1

Under applicable data protection law, you have the following data subject rights (rights of access and intervention) vis-à-vis us as the data controller with regard to the processing of your personal data; please refer to the cited legal basis for the respective conditions for exercising these rights:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to be informed pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent pursuant to Article 7(3) of the GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

15.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF A BALANCING OF INTERESTS DUE TO OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO SUCH PROCESSING WITH EFFECT FOR THE FUTURE FOR REASONS RELATING TO YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA IN QUESTION. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING. YOU MAY EXERCISE THIS RIGHT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE RELEVANT DATA FOR DIRECT MARKETING PURPOSES.

16) Duration of storage of personal data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing, and—where applicable—additionally by the respective statutory retention period (e.g., retention periods under commercial and tax law).

When processing personal data based on explicit consent pursuant to Art. 6(1)(a) GDPR, the data in question is stored until you withdraw your consent.

If statutory retention periods exist for data processed within the scope of contractual or quasi-contractual obligations based on Article 6(1)(b) of the GDPR, this data is routinely deleted upon expiration of the retention periods, provided they are no longer necessary for the performance or initiation of a contract and/or we no longer have a legitimate interest in further storage.

When processing personal data on the basis of Article 6(1)(f) of the GDPR, this data is stored until you exercise your right to object under Article 21(1) of the GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.

When processing personal data for the purpose of direct marketing based on Article 6(1)(f) of the GDPR, this data is stored until you exercise your right to object under Article 21(2) of the GDPR.

Unless otherwise specified in the other information in this statement regarding specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

As of: February 23, 2026, 8:50:05 AM

Data privacy

1) Introduction and Contact Information of the Data Controller

1.1

1.2

1.3

2) Data Collection When Visiting Our Website

2.1

2.2

3) Hosting & Content Delivery Network

3.1 Amazon Web Services

3.2 AWS CloudFront

4) Cookies

Cookies we use:

Functional, necessary cookies

Cookies for statistics and market analysis

5) Contact

5.1 Freshchat

5.2 Trusted Shops

5.3 Google Calendar

5.4 Freshdesk

5.5 WhatsApp Business

5.6

6) Comment Function

7) Data Processing When Opening a Customer Account

8) Use of Customer Data for Direct Marketing

8.1 Subscription to our email newsletter

8.2 Sending the Email Newsletter to Existing Customers

8.3 Amazon SES

8.4 MailChimp

8.5 WhatsApp Newsletter

8.6 Email Notifications Regarding Product Availability

9) Data Processing for Order Processing

9.1

9.2 Disclosure of Personal Data to Shipping Service Providers

GLS

Post CH

notime

9.3 Use of Payment Service Providers

Klarna

Mollie

PayPal

TWINT

Cembra Pay

PostFinance

9.4

9.5 Conducting credit checks

General Accounts Receivable and Collection Services

10) Online Marketing

Google AdSense

11) Web analytics services

11.1 Google Analytics 4

Demographic Features

Google Signals

UserIDs

11.2 ABlyft

11.3 Google Tag Manager

11.4 Hotjar

12) Retargeting/Remarketing and Conversion Tracking

12.1 Meta Pixel with Extended Data Matching

12.2 Google Ads Remarketing

12.3 Google Ads Conversion Tracking

12.4 Google Ads Conversion Tracking Without Cookies

12.5 TikTok Pixel

13) Website Features

13.1 Facebook Plugins

13.2 Instagram Plugins

13.3 YouTube

13.4 Apple Single Sign-On

13.5 Google Sign-In

13.6 Google Reviews PRO

13.7 Trusted Shops Trustbadge

13.8 Google Maps

13.9 Google Maps API

13.10 Google Web Fonts

13.11 Google reCAPTCHA

13.12 Google Customer Reviews (formerly Google Certified Merchant Program)

13.13 Google Forms

13.14 Typeform

13.15 minubo

13.16 Applications for Job Postings via Email